Publisher Development Internship Program at Tradedoubler

  • Duration / Period: 4-6 months (Full Time)
  • Location: Central London (Moorgate / Liverpool Street)
  • Start-date: As soon as possible

Please bear in mind this is an unpaid internship. Travel and lunch expenses are covered.


Tradedoubler is an international performance marketing and technology partner, creating smarter results for our clients and partners through traffic, technology and expertise. We work with around 2,000 leading advertisers to maximise their digital marketing investment and demonstrate tangible returns and we help 180,000 online publishers to monetise their websites.

We are looking for a fast-paced & motivated digital marketing enthusiast, to be part of our internship program in our UK Publisher Development Team for 4-6 months, starting as soon as possible (Minimum of 4 months is required). The internship is available in our London offices, to be trained and supporting our team of Publisher Development Executives and Managers and developing Performance Marketing skills. A full training plan will be in place for the candidate to take advantage of. 

Training Plan Overview

  • Learn and understand the fundamentals of Partnership Development.
  • Receive a training plan to aid in your development for the duration of this work placement.
  • Develop performance marketing skills across Client & Business Development teams and experience the daily tasks of the team and the wider company.
  • Receive full training from internal team members to improve performance in different areas of marketing.
  • First hand contact with prospects to gain experience in how to approach and relate to possible publishers.

Client Support Internship Program at Tradedoubler

  • Benefits: Travel and lunch expenses
  • Duration / Period: 4-6 months (Full Time)
  • Location: Central London (Moorgate / Liverpool Street)
  • Start-date: As soon as possible


Please note that this is an unpaid internship. Lunch and travel expenses are covered.

Tradedoubler

Tradedoubler is an international performance marketing and technology partner, creating smarter results for our clients and partners through traffic, technology and expertise. We work with around 2,000 leading advertisers to maximise their digital marketing investment and demonstrate tangible returns and we help 180,000 online publishers to monetise their websites.

We are looking for a fast-paced & motivated digital marketing enthusiast, to be part of our internship program in our UK Client Support Team for 4-6 months, starting as soon as possible (Minimum of 4 months is required). The internship is available in our London offices, to be trained and supporting our team of Client Support Executives and Managers and developing Performance Marketing skills. A full training plan will be in place for the candidate to take advantage of. Please note that this is an unpaid internship.

Training Plan Overview

  • Learning and understanding the fundamentals to Client Support.
  • Receiving a training plan to aid your development for the duration of this work placement.
  • Developing Performance Marketing skills across Client & Partnership team.
  • Receiving full training from internal team members to improve performance in different areas of marketing.
  • First hand contact with prospects to gain experience in how to approach and relate to possible clients.


Key Responsibilities

  • Supporting on screening: to approve and deny publishers on the affiliate programs based on the brand and the network quality guidelines.
  • Competitor analysis: to analyse a brand against the competitors for business purposes.
  • GAP analysis: to analyse a brand and the competitors in order to find any gaps which could be filled from the partners and strategy point of view.
  • Supporting publisher recruitment process: to look for publishers which could be a good fit for a brand.
  • Supporting on publisher migration: to onboard publishers on the network as per clients guidelines.
  • Account plan update: to update the advertiser account plans with the exposures which have been confirmed or with the ones which are to be confirmed.
  • Reporting: to assist with the clients reporting on a weekly basis, monthly basis and as per requested.
  • Assisting on audits: to proceed with different audits to reach conclusions as per requested by the clients, for brand purposes and also for internal purposes. The nature of the audit and the focus is going to be determined based on the objectives and a briefing is going to be given before the task is started.
  • Data and information extraction: to get the data or information required in order to complete some requests and tasks for the clients. The data and information can be also requested for internal purposes.
  • Researching market insights: to keep up to date with the affiliate marketing news and market insights
  • Assisting on other tasks as per the clients request not covered by the Client Support Team. Those tasks are usually related to the affiliate program strategy in order to help with the affiliate program growth.

Client Support Executive at Tradedoubler / Affiliate Marketing

Start: As soon as possible.

Scope of The Role

A Client Support Executive is responsible for the administrative support to the client service team who ensures client retention and revenue generation across a portfolio of managed and optimised clients.

A Client Support Executive will assist and support in different responsibilities and functions to our clients, ensuring that all financial and management tasks are set and running correctly in our platform to meet our clients’ requirements.

A Client Support Executive is an expert in our technology and the base of everything the client service team does, meeting deadlines, record keeping and being proactive in solving any problems that could impact the advertising activity.About You

You’re a passionate about technology, advertising and very data management. You are a quick learner and willing to do own learning to understand a process and procedure until it’s effectively completed. You retain information quickly and you can come up with solutions in a timely manner when facing challenges.

You are proactive and have strong analytical skills. You are also good at building relationships and working with different teams and different management styles. You are looking to apply your administrative skills in a technology company, and you excel in organisation and planning skills, being able to prioritise and reply to queries in a professional manner.


Responsibilities

  • Respond to client enquiries in an efficient and professional manner within agreed service level agreements (SLAs) whilst maintaining quality
  • Document and undertake all client requirements, ensuring accurate records are maintained
  • Management of invoicing administration
  • Monitor and audit the performance of programs via Tradedoubler’s proprietary reporting intelligence suite
  • Manage the deployment of: (a) marketing creative (advertisements), (b) affiliate communications (newsletters), (c) offers (voucher codes), and (d) commissions
  • Ensure the consistent delivery of projects within set timeframes
  • Identification of client development opportunities
  • Promotion of partnerships, offers and events between key web sites and advertisers
  • Working to monthly and quarterly targets on a market and a team level

Client Support Executive / Affiliate Marketing

Start: As soon as possible.


Scope of The Role

A Client Support Executive is responsible for the administrative support to the client service team who ensures client retention and revenue generation across a portfolio of managed and optimised clients.

A Client Support Executive will assist and support in different responsibilities and functions to our clients, ensuring that all financial and management tasks are set and running correctly in our platform to meet our clients’ requirements.

A Client Support Executive is an expert in our technology and the base of everything the client service team does, meeting deadlines, record keeping and being proactive in solving any problems that could impact the advertising activity.About You

You’re a passionate about technology, advertising and very data management. You are a quick learner and willing to do own learning to understand a process and procedure until it’s effectively completed. You retain information quickly and you can come up with solutions in a timely manner when facing challenges.

You are proactive and have strong analytical skills. You are also good at building relationships and working with different teams and different management styles. You are looking to apply your administrative skills in a technology company, and you excel in organisation and planning skills, being able to prioritise and reply to queries in a professional manner.


Responsibilities

  • Respond to client enquiries in an efficient and professional manner within agreed service level agreements (SLAs) whilst maintaining quality
  • Document and undertake all client requirements, ensuring accurate records are maintained
  • Management of invoicing administration
  • Monitor and audit the performance of programs via Tradedoubler’s proprietary reporting intelligence suite
  • Manage the deployment of: (a) marketing creative (advertisements), (b) affiliate communications (newsletters), (c) offers (voucher codes), and (d) commissions
  • Ensure the consistent delivery of projects within set timeframes
  • Identification of client development opportunities
  • Promotion of partnerships, offers and events between key web sites and advertisers
  • Working to monthly and quarterly targets on a market and a team level


Account Executive / Affiliate Marketing

Scope of the Role

An Account Executive is responsible for client retention and revenue generation across a portfolio of managed and optimised local and international clients.You will own the client relationship and will be responsible for developing and deploying account plans for their managed client portfolio. Commercial awareness, negotiation skills and the ability to identify and drive business development opportunities are some of the key skills that we are looking for in this role. Also, an Account Executive work closely with local and international publisher teams to continuously have the best possible publisher and traffic mix for the programs in their portfolios.


About you

You’re a passionate about client service, technology, advertising and very data driven. You are confident, willing to learn and to grow in our organisation, you retain information quickly and you can come up with solutions in a timely manner when facing challenges.

You are proactive and have strong analytical skills. You are also good at building relationships based on trust and working remotely with different teams. You are looking to continue your career in digital marketing and enjoy planning strategies to support clients to improve their performance.


Responsibilities:


· Understand and plan according to the business objectives of each client in a portfolio

· Build the marketing strategy and offer products to clients

· Report on client KPIs and make recommendations for growth

· Closely monitor all programs on a daily basis and be proactive if accounts are under-delivering to take action in a timely manner

· Propose new publisher recruitment and ask for support from the publisher team if needed

· Work with Account Manager on seeking opportunities to grow clients

· Be the first line of support for your client portfolio and publishers connected to their programs

· Support Account Manager on creating & presenting forecast, optimisation and development plans for clients

· Align with advertiser support to make sure that all support tasks, such as newsletters, banner upload etc. are done efficiently

· Book exposure/ placements when there is a new campaign

· Ensure that all client details, actions and administration are updated in our CRM system

· Manage account receivables and follow up when payments are late

· Promote and sell new product development features to your portfolio of clients

· Deliver against specific KPIs including monthly GP and revenue targets and profitability.



Affiliate Account Manager

Scope of The Role

An Account Manager is responsible for client retention and revenue generation across a portfolio of managed and optimised local and international clients.

An Account Manager owns the client relationship and is responsible for developing and deploying account plans for their managed client portfolio. Commercial awareness, negotiation skills and the ability to identify and drive business development opportunities are some of the key skills that we are looking for in this role.

Account Managers work closely with local and international publisher teams to continuously have the best possible publisher and traffic mix for the programs in their portfolios.


About You

You’re a results-driven professional, with strong negotiation skills and commercial awareness, prepared to embrace our values “Collaborative, Analytical, Optimistic, Determined, and Daring”, and always able to take the initiative and be proactive.

You have excellent communication, presentation and interpersonal skills. Able to handle pressure and passionate about Marketing. At TradeDoubler we all work as one team, so you will be ready work be a team player, adding value to our business.


Responsibilities

· Understand and plan according to the business objectives of each client in a portfolio

· Understand and adapt our products to client tracking capabilities and opportunities

· Report on client KPIs and make recommendations for growth

· Closely monitor all programs on a daily basis and be proactive if accounts are under-delivering to take action in a timely manner

· Be proactive with action plans and proposals of new publisher recruitment

· Seek opportunities to grow clients from a managed to a more profitable optimised program

· Be the first line of support for your client portfolio and publishers connected to their programs

· Complete client mapping, understanding who is responsible for different budgets, for example programmatic, search, display etc.

· Create & present forecast, optimisation and development plans for clients

· Deliver against specific client’s KPIs and revenue targets and profitability.

· Promote and sell new product development features to your portfolio of clients Align with advertiser support to make sure that all support tasks, such as newsletters, banner upload etc. are done efficiently

· Ensure that all client details, actions and administration are updated in our CRM system

· Manage account receivables and follow up when payments are late