HR & Marketing Internship

Benefits: Travel and lunch expenses

Duration / Period: 6 months (Full Time)

Location: Central London (Moorgate / Liverpool Street)


This is an unpaid internship, we cover lunch & travel expenses


The internship will include training, mentoring and support to complete different tasks working closely with the Talent & Dveelopment Manager (Human Resources) and the Communications & Media Manager (Marketing), getting involved in talent acquisition, employee engagement, learning & development, employee branding, internal communications, events coordination, social media, among others, for a leading Affiliate Marketing company in the industry.


Tradedoubler

Tradedoubler is an international performance marketing and technology partner, creating smarter results for our clients and partners through traffic, technology and expertise. We work with around 2,000 leading advertisers to maximise their digital marketing investment and demonstrate tangible returns and we help 180,000 online publishers to monetise their websites.



Client Support Executive

Scope of The Role

A Client Support Executive is responsible for the administrative support to the client service team who ensures client retention and revenue generation across a portfolio of managed and optimised clients.

A Client Support Executive will assist and support in different responsibilities and functions to our clients, ensuring that all financial and management tasks are set and running correctly in our platform to meet our clients’ requirements.

A Client Support Executive is an expert in our technology and the base of everything the client service team does, meeting deadlines, record keeping and being proactive in solving any problems that could impact the advertising activity.


About You

You’re a passionate about technology, advertising and very data management. You are a quick learner and willing to do own learning to understand a process and procedure until it’s effectively completed. You retain information quickly and you can come up with solutions in a timely manner when facing challenges.

You are proactive and have strong analytical skills. You are also good at building relationships and working with different teams and different management styles. You are looking to apply your administrative skills in a technology company, and you excel in organismal and planning skills, being able to prioritise and reply to queries in a professional manner.


Responsibilities

· Respond to client enquiries in an efficient and professional manner within agreed service level agreements (SLAs) whilst maintaining quality

· Document and undertake all client requirements, ensuring accurate records are maintained

· Management of invoicing administration

· Monitor and audit the performance of programs via Tradedoubler’s proprietary reporting intelligence suite

· Manage the deployment of: (a) marketing creative (advertisements), (b) affiliate communications (newsletters), (c) offers (voucher codes), and (d) commissions

· Ensure the consistent delivery of projects within set timeframes

· Identification of client development opportunities

· Promotion of partnerships, offers and events between key web sites and advertisers

· Working to monthly and quarterly targets on a market and a team level


Client Development Executive

Scope of The Role

A Client Development Executive is responsible for client retention and revenue generation across a portfolio of managed and optimised local and international clients.

A Client Development Executive owns the client relationship and is responsible for developing and deploying account plans for their managed client portfolio. Commercial awareness, negotiation skills and the ability to identify and drive business development opportunities are some of the key skills that we are looking for in this role.

Client Development Executives work closely with local and international publisher teams to continuously have the best possible publisher and traffic mix for the programs in their portfolios.


About You

You’re a passionate about client service, technology, advertising and very data driven. You are confident, willing to learn and to grow in our organisation, you retain information quickly and you can come up with solutions in a timely manner when facing challenges.

You are proactive and have strong analytical skills. You are also good at building relationships based on trust and working remotely with different teams. You are looking to continue your career in digital marketing and enjoy planning strategies to support clients to improve their performance.


Responsibilities

· Understand and plan according to the business objectives of each client in a portfolio

· Build the marketing strategy and offer products to clients

· Report on client KPIs and make recommendations for growth

· Closely monitor all programs on a daily basis and be proactive if accounts are under-delivering to take action in a timely manner

· Propose new publisher recruitment and ask for support from the publisher team if needed

· Work with Client Development Manager on seeking opportunities to grow clients

· Be the first line of support for your client portfolio and publishers connected to their programs

· Support Client Development Manager on creating & presenting forecast, optimisation and development plans for clients

· Align with advertiser support to make sure that all support tasks, such as newsletters, banner upload etc. are done efficiently

· Book exposure/ placements when there is a new campaign

· Ensure that all client details, actions and administration are updated in our CRM system

· Manage account receivables and follow up when payments are late

· Promote and sell new product development features to your portfolio of clients

· Deliver against specific KPIs including monthly GP and revenue targets and profitability.


Client Development Manager

As a Client Development Manager you are responsible for client retention and revenue generation across a portfolio of managed and optimised local and international clients.

You will own the client relationship and be responsible for developing and deploying account plans for your managed client portfolio. Commercial awareness, negotiation skills and the ability to identify and drive business development opportunities are some of the key skills that we are looking for in this role.

Client Development Managers work closely with local and international publisher teams to continuously have the best possible publisher and traffic mix for the programs in their portfolios.

About You

You’re a results-driven professional, with strong negotiation skills and commercial awareness, prepared to embrace our values “Collaborative, Analytical, Optimistic, Determined, and Daring”, and always able to take the initiative and be proactive.

You have excellent communication, presentation and interpersonal skills. Able to handle pressure and passionate about Marketing. At TradeDoubler we all work as one team, so you will be ready work be a team player, adding value to our business.

Responsibilities

  • Understand and plan according to the business objectives of each client in a portfolio
  • Understand and adapt our products to client tracking capabilities and opportunities
  • Report on client KPIs and make recommendations for growth
  • Closely monitor all programs on a daily basis and be proactive if accounts are under-delivering to take action in a timely manner
  • Be proactive with action plans and proposals of new publisher recruitment
  • Seek opportunities to grow clients from a managed to a more profitable optimised program
  • Be the first line of support for your client portfolio and publishers connected to their programs
  • Complete client mapping, understanding who is responsible for different budgets, for example programmatic, search, display etc.
  • Create & present forecast, optimisation and development plans for clients
  • Align with advertiser support to make sure that all support tasks, such as newsletters, banner upload etc. are done efficiently
  • Ensure that all client details, actions and administration are updated in our CRM system
  • Manage account receivables and follow up when payments are late
  • Promote and sell new product development features to your portfolio of clients
  • Deliver against specific client’s KPIs and revenue targets and profitability.